Shipping policy

Domestic Shipping (South Africa)

We currently ship nationwide via The Courier Guy, ensuring fast and reliable delivery to your door.

• Standard Delivery: 2–4 working days
• Rate: Calculated at checkout based on your location

Once your order is fulfilled, you’ll receive a shipping confirmation with tracking so you can follow your Sae order in real time.

• Orders are processed within 2–4 business days.
• Orders placed after 1pm or over weekends/public holidays will be packed on the next business day.
• Please ensure your delivery address is complete and correct - we can’t take responsibility for courier delays due to address issues.

Local Pickup

We offer local pickup in Umhlanga, KwaZulu-Natal - curated for our nearby Sae girls.

Pickup is available Monday to Friday, between 10am and 3pm.
Once your order is ready, you’ll receive a confirmation email with full pickup details and directions.

Please wait for your pickup confirmation before arriving.

International Shipping

Not yet - but global matcha girls, we see you. Sign up for our mailing list to be the first to know when international delivery launches.